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Terms and Conditions



By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and conditions, including our Return and Exchanges policy, and you agree to comply with all the applicable laws and regulations. If you do not agree to these terms, please do not use our website.


GST

Our products attract a Goods and Services Tax (GST) of 10%. All prices are quoted in Australian Dollars and include the GST.
WHOLESALE CUSTOMERS PLEASE NOTE* The GST is included in the wholesale price.


BOHO MAMA Funky Maternity Wear
Online Warranty Returns & Exchanges Policy
 


We want you love your BOHO maternity wear design. However, if you are not 100% happy with your purchase, we will gladly assist you to choose something from our range. Simply fill in the Return Authorisation Form included in with your purchase and post back with the item(s) you wish to return. All items returned for an exchange must be received in the same care and condition as they were delivered. That is, in the original packaging with labels intact, the item unused and/or unworn. Your original receipt must accompany the returned item and additional delivery charges for the exchange will be charged accordingly. The original postage and handling charges are non-refundable. Sale items are not exchangeable or refundable.
Returns should be well- packed and we recommend it be sent via a traceable method.
You are welcome to contact us via email, phone or fax if you have any further queries.
Email:
warrantyreturns@bohomama.com.au
Please post your return item to the following address:

BOHO MAMA®
Warranty & Returns
Shop 4/33 Pinjarra Rd

Mandurah

Western Australia

6210 


Photos

Photographs depicted are a guideline only. Designs and colours may vary on season and supplies. Please also be aware that colours on your computer screen may vary to those of the actual garments shown. While BOHO MAMA® Maternity Wear make every effort possible to display the correct colour, there still may be some variance.


Postage and Handling

www.bohomama.com.au
Customer Service Information & Policies


Please read all the information on this page before ordering:
Please check your email within 1-2 working days as you will receive a personal email from us if we have any questions or issues regarding your order.


Shipping Policy:

Within Australia

RETAIL CUSTOMERS
 

Orders are only dispatched once payment has been received.
Once payment has been received, your order will be dispatched on the next business day by Australia Post- Express, providing your chosen
garment items are in stock and a tracking number for each order will be recorded. Please allow 5-7 business days for delivery.
(It depends on the delivery address).

BOHO MAMA® Funky Maternity Wear recommend that you provide us with a daytime delivery address where someone can be available to accept your parcel. In some cases a signature will be required. If no one is at the specified address at the time of delivery a notice card will be left in your letterbox notifying you of the attempted delivery. It will provide instructions of how you can collect from your closest post office or of re-delivery. The cost of shipping is dependent on the weight of your maternity wear purchase. Please refer to the cost of shipping below.
Even though we send using Express Post, please remember that Australia Post does not deliver on weekends or public holidays and that we cannot take responsibility for the delivery time once your articles have been posted to you.

We offer free delivery for retail  purchases of AUD $150.00 or more. Otherwise, the freight costs to all capital cities within Australia are as follows:

Purchases AUD $0-$50.00 are $5.00 delivery.
Purchases AUD $51.00- $149.00 are $10.00 delivery.



PAYMENTS

We accept payments by
:


Paying By PayPal:
Paying for your maternity wear by PayPal is not only safe and secure, but it allows us to process and dispatch your BOHO MAMA® maternity wear much faster and more efficiently. PayPal payments are usually approved immediately.

VISA & M/C Payments
:
We currently use a portable eftpos machine to take credit card payments.
If you choose to pay by Visa or Mastercard, your order will be processed and we will contact you either by telephone or email to process the payment directly with you. Your receipt will be stapled to your paid BOHO MAMA® invoice.

Eftpos Payments:
Eftpos payments to BOHO MAMA® Maternity Wear can only be made in person. We only use this form of payment when we are retailing on the road. ie: Trade Shows & Expos, Pop Up Stores, BOHO MAMA® Showings and Demonstrations...

Direct Bank Deposit Payments:
If you prefer to pay by Direct Bank Deposit, our details are as follows:

Commonwealth Bank
Acc Name: BOHO MAMA
Account #: 1064 7521
BSB #: 066 516
***Please use Your Name as Reference***


WHOLESALE CLIENTS

Orders are dispatched from the BOHO MAMA® Travel Wear and Maternity Wear Distribution Centre on Mondays and Thursdays. 
Please see the deadlines below for both days.
We prefer to use TOLL IPEC for large orders however if you have a preference for another carrier please feel free to discuss with us.
Orders placed on:

Monday, Tuesday & Wednesday before 9am will be dispatched on Thursday morning.
Wednesday after 9am will be dispatched the following Monday.
Thursday & Friday will be dispatched Monday morning.


International Delivery:

Generally, delivery will take between 7-20 working days. We deliver via air mail. If no one is available to accept your parcel on delivery, local postal guidelines will apply. All prices are in $AUD. Please do not provide a PO Box address as they will not be accepted. The prices within the on-line store do not include any relevant overseas duties and other custom charges that you may incur. Please note that once your parcel is shipped, BOHO MAMA cannot accept responsibility for delays in delivery due to things beyond our control.(Example: unusual weather conditions, strikes and natural disasters.)

International Freight Costs : Please contact us to send outside of Australia. 

 

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